the IE team have been listening to someone ... IE9 and 10 are a huge leap forward and I love that they're listening. But ... the whole Connect process is pretty horrible. In Chrome on OSX if I want to report an issue I hit "help" and "report an issue" and get prompted with what I need to do (and it offers to send a screenshot, page source etc). Safari is similar. To be honest I don't know if those guys pay any more attention to user submitted issues than the IE team do but by making it so low friction it seems they want to at least hear back.
During the Office 2013 beta (for instance) there was a little smiley face for you to send smiles or frowns that actually worked in a similar way, and made sharing feedback easy... would love to see that implemented across the board in MS products, but IE feel like they're agile enough to make it happen first...